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- $7 flat-rate on all U.S. orders.
- International flat-rate shipping for $20. (Some restrictions may apply.)
- We will send your order within 3 days from the date of purchase, excluding weekends and U.S. holidays. If this processing time will be longer, we will contact you via email.
- Inventory: We ship from the United States unless otherwise noted. Please contact us to request a custom order. We keep the website’s inventory updated at all times. If an item unexpectedly sells out before we can ship it to you, you will be notified via email. Orders with multiple items which includes sold-out item(s) may be voided or partially fufilled according to your wishes.
International Taxes & Duties
- International customers are responsible for any potential duties and/or taxes levied at the point of entry into the destination country. The Kindcraft cannot estimate or cover customs on international shipping.
Our Refund Policy
- We hope you are happy with your purchase from The Kindcraft, but if you would like to return an item please email: firstname.lastname@example.org for return instructions.
- Items purchased from The Kindcraft may be returned for store credit or refund within 14 days of receipt of items provided they are in their original condition.
- All shipping fees are non-refundable unless product is determined to be defective or damaged. We recommend mailing your return with tracking and insuring the package. The Kindcraft is not responsible if the returned package is lost or the item damaged in the mail.
- Please note that all of our products are handmade and one-of-a-kind. The product you receive will be consistent with the shop images, but may not be exactly the same.
- Custom Orders: For custom orders email email@example.com. We are happy to honor requests. Subject to availability of makers and materials.
- The Kindcraft will never sell or share your information with outside companies or third parties. When you purchase from our store, we request the necessary information to process your order: name, billing and shipping addresses, phone number, email address, and credit card information.